Home Concierge Service

How does the Home Concierge Service work and what does it cost?


The initial step consists of a face to face meeting at the homeowner’s property. This meeting gives Dee Ann a chance to accurately assess both your property and your personal needs. Should you feel strongly about one aspect of service, she can properly evaluate it at the time in order to provide you with a price quote for the service. Pricing averages $30 per visit for basic inspection services; specialty requests will be priced on a $30/hr basis.

During the initial meeting, it is recommend that the homeowner be asking the following questions:

* Do I feel comfortable with this person?
* Do I want this person in my home?
* Does this person adequately reflect my concerns and will she accurately represent me?

At the same time, Dee Ann is asking herself:

* Will the homeowner be easy to reach?
* Will communication be a problem?
* Is there a clear understanding of the role that Dee Ann would be acting on behalf of the homeowner?

Are materials and expenses included in your rate?
No, the client/homeowner is responsible for all approved expenses and materials which are used, and all additional charges.

What is your territory?
Dee Ann's services cover Western North Carolina. Should you require services outside of this area, arrangements may be made.

How often do you recommend that our home get checked?
We recommend that twice a month inspection occur during the non-winter months of May through October, inclusive, and once a month during the winter months of November through April, inclusive.

What happens if a problem is discovered?
Once a problem has been discovered, she will communicate with you, via telephone or email, and will electronically send photos to you so that you may make an informed decision. After discussing the situation with you, either via phone or email, she will ensure that situation is resolved; keeping you thoroughly informed along the way.